Privacy Policy

Last updated: July 23, 2025

EcoPulp Pack (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ecopulppack.com, and any other websites or services we operate.


1. Information We Collect

Log Data
When you visit our site, our servers may automatically collect standard information from your browser, including your IP address, browser type and version, pages visited, visit time and duration.

Device Data
We may collect data about the device used to access our website, including type, operating system, settings, and geolocation data, depending on your device permissions.

Personal Information
We may ask for the following personal data when you fill out forms, request quotes, or contact us:

  • Name

  • Company name

  • Email address

  • Phone number

  • Shipping or business address

  • Social media or messaging contact (if applicable)


2. Legal Bases for Processing

We process your data lawfully, fairly, and transparently. Legal grounds include:

  • Performance of a contract or responding to your request.

  • Our legitimate business interests (e.g., service improvement, marketing).

  • Your consent (e.g., newsletter subscriptions).

  • Compliance with legal obligations.

You may withdraw consent at any time without affecting prior lawful processing.


3. How We Use Your Information

We collect, store, and process data for purposes such as:

  • Responding to inquiries and providing quotations

  • Processing and fulfilling your orders

  • Improving user experience and website functionality

  • Analytics, marketing, and business development

  • Sending newsletters or promotional offers (if subscribed)

  • Legal compliance and dispute resolution

  • Reviewing job applications (if submitted)


4. Sharing Your Information

We may share your data with:

  • Our internal team (employees, authorized contractors)

  • Third-party service providers (IT, hosting, marketing, logistics, etc.)

  • Legal or regulatory authorities when required

  • Payment processors and courier providers

  • Business partners in connection with promotions or joint projects

  • Other parties only with your explicit consent


5. Your Rights & Choices

You have the right to:

  • Request access to your personal data

  • Correct or update your information

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict data processing

  • Transfer your data to another provider (“data portability”)

  • Withdraw consent at any time

  • File a complaint with a data protection authority

To make a request, please contact us via the details below.


6. Cookies

Our website uses cookies to personalize your experience and improve performance. Cookies collect usage data to help us understand user behavior and preferences. You can manage your cookie settings via your browser.

For full details, see our [Cookie Policy].


7. Data Security

We implement commercially acceptable measures to protect your data from unauthorized access, alteration, or disclosure. However, no internet-based system is 100% secure, and we cannot guarantee absolute security.


8. Business Transfers

If EcoPulp Pack is involved in a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring party under the same privacy terms.


9. External Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any information.


10. Contact Us

If you have questions, concerns, or requests regarding your data or this policy, please contact us:

📧 Email: sales@ecopulppack.com
📞 Phone: +86 173 4012 5380

We will respond to your request promptly and in accordance with applicable laws.


11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.